About us
Welcome to DebtCred Solutions Ltd (DCS)
- Who We Are
Debtcred Solutions (DCS) is a premier B2B credit management firm specializing in debt collection, receivables management, and business information services. With a robust presence across East Africa, DCS is committed to providing prompt, efficient, and reliable services to businesses by overcoming challenges related to language, culture, and regional legal and commercial differences.
We leverage our expertise and local partnerships to ensure that clients experience seamless debt recovery, accelerating their cash flow and minimizing the risks of bad debt.
- Your Trusted Partner in Debt Collection and Business Solutions
At DCS, we are a dedicated debt collection and receivables management firm based in Kenya, with a strong presence across East Africa. Our mission is to help businesses recover outstanding debts efficiently while maintaining positive customer relationships. We understand the challenges that come with managing overdue accounts, and we offer comprehensive services to help you streamline your collections and safeguard your business’s financial health.
Our Mission
Empowering our clients via the provision of competitive debt collection, receivables management, and business information services.
Our Vision
To be the most flexible and most customer-oriented debt collection, receivables management, and business information financial institution in Kenya
Our Core Values
Debtcred Solutions recognizes the need to be guided by shared values in its daily operations. The operations of the Debtcred Solutions shall be aligned to our vision and mission.
Debtcred Solutions shall also be defined by its core values which includes:
- What We Do
DCS specializes in debt collection and receivables management, helping organizations recover outstanding debts quickly and effectively. Our services are utilized by various entities, including:
- International Credit Insurance Providers
- Trading Companies
- Banks and Financial Institutions
- Manufacturers
- Services Companies
- Accounting & Legal Firms
Our goal is to reduce the burden of debt recovery from businesses, enabling them to focus on core operations while we manage the complexities of collections and credit management.
- Our Approach
We are committed to operational excellence, utilizing a combination of expert professionals, advanced technologies, and proven processes. Our integrated approach ensures that debt recovery is efficient, reliable, and timely. Our continuous improvement and best-practice methodologies secure desired outcomes, ultimately adding significant value to your business.
- Our Expertise
We understand that debt collection can be a time-consuming and complex process. At DCS, we help businesses recover outstanding debts in a structured and effective manner, accelerating cash flow and minimizing bad debt losses. Our services are trusted by a wide range of industries, including:
- International Credit Insurance Providers
- Trading Companies
- Banks
- Manufacturing Companies
- Service Providers
- Accounting & Legal Firms
We serve clients across all sectors of the economy, ensuring a tailored approach to meet your specific requirements.
- Why Choose Us?
- 1.Expertise & Local Knowledge: DCS has a seasoned team of professionals with extensive experience in debt recovery across various industries and geographies, particularly within East Africa. Our local partners ensure that we can navigate language barriers, cultural nuances, and diverse legal frameworks.
- 2.Operational Efficiency: By integrating people, processes, and technologies, we ensure that our debt collection services operate smoothly and deliver results promptly.
- 3.Innovative Solutions: We embrace innovation in all aspects of our business, using the latest technologies and domain expertise to offer unique solutions tailored to your business needs.
- 4.Confidentiality & Security: The confidentiality, security, and protection of your data are our top priorities. We follow stringent data protection protocols to ensure that your business information is always safe.
- 5.No Collection, No Fee: We operate on a performance-based model—"No collection, no commission." Our rates are highly competitive, with a minimum fee of 10% (negotiable) on amounts collected, ensuring you only pay for results.